What crews can do in the app
- View daily assigned jobs and customer details
- Start and complete work with live status updates
- Stay aligned with office scheduling changes: the job list refreshes when the app is opened and when a job notification arrives
- Support faster invoicing handoff after completed jobs
- Get a push notification when a job is assigned to them or cancelled
- Check in on site and take before and after photos that ride along on the invoice
- Clock in, take lunch and clock out with the time clock
- Keep working with no signal: starts, completions, photos, time clock punches and gate code notes are saved on the phone and keep retrying until they land, even if the app is closed and reopened in the meantime, and today's stops open offline even if nobody opened them earlier
- See the gate code, pets and parking for each stop, and add or fix them from the job when the code changes
- Know when not to go: a visit the customer asked to reschedule shows Customer asked to reschedule. Don't go., and a visit taken off the schedule shows Not scheduled
- Skip a job with a reason, or move a visit from a recurring plan with Reschedule or Rain Delay, on the jobs assigned to them
- See today's jobs on the Map tab and tap Navigate for turn-by-turn directions (Google Maps on Android, Apple Maps on iPhone)
- Fix a property's map pin from the job with Fix GPS pin: tap the map or use the phone's location while standing in the yard, and every move is logged for the office
- Take payment at the door: record cash or a check with the tip in its own field, or, once your Stripe account is connected, charge the customer's card on file or a new card, with the tip recorded for the crew
- Save the customer's card with their agreement and turn on autopay, so later invoices are charged without anyone asking
- Read and answer customer texts from the business number for the customers on their jobs, on a texting plan (Growing and up), see which teammate sent each text, and tap Draft reply for a suggested answer when the owner has AI replies on
- Use the app in English or Spanish: each crew member picks a language on the sign-in screen or in Settings, or follows the phone's language