It rains on a Tuesday and you have fourteen stops on the board. Moving them one at a time is fifteen minutes of clicking while the crew sits in the truck. Rain day moves the whole day at once, shows you exactly what will happen before anything changes, and can text each customer the new day.
It works in the web app (app.clippingcash.com) for the owner, an admin or an office worker.
1 Open Rain day from the Schedule
Go to Schedule and pick the day that is getting rained out. When that day still has stops that are scheduled and not started, a Rain day button shows in the toolbar. When the forecast says rain for that day, the button turns blue so you notice it.
Click it and the Rain day panel opens.
Only stops that are still scheduled move. Anything in progress, completed, skipped or already off the schedule stays where it is, so a crew that already finished three yards before the storm keeps them on the right day.
2 Pick where the stops go
The panel suggests a day for you:
- Next dry day is the first day after this one that the forecast does not call rainy. Sundays are never suggested.
- Get ahead of the rain shows up when you are looking at a future day the forecast calls rainy. It is the last dry day before it, so you can mow early instead of late.
You can also tap any day of this week, or use Or pick any day to choose a date further out. Earlier or later both work. The one rule is that it can’t be a day that has already passed, and it can’t be the same day. You can pick a Sunday by hand if you work them.
Every stop keeps its time of day. A 9 AM stop on Tuesday is a 9 AM stop on Thursday.
If you run more than one crew, use Crew / lead to move only one crew’s stops. Leave it on All crews & leads to move the whole day.
3 Decide whether to text your customers
Text each customer is ticked by default. The panel shows a sample of the text, for example:
Rain today. Your weekly mowing moved to Friday, Oct 9.
followed by your company name and Reply STOP to opt out. The text names the customer’s own service, so an aeration customer reads “your aeration”. When you move a day earlier, it says the service was moved up because rain is coming.
How the texts behave:
- Each customer gets one text, even with more than one stop that day.
- Only customers who opted in to texts get one. Anyone who replied STOP gets nothing.
- Texting needs a plan that includes customer texting (Growing and up), and each text counts against your monthly texts.
- Texts only go out between 8am and 9pm your time. Outside those hours the stops still move but nobody is texted, and the panel warns you before you apply.
Untick it if you would rather call people yourself. The stops move either way.
4 Preview, then move
Click Preview. Nothing changes yet. You see every stop that will move, with the old and new day, and any stop that can’t move with the reason, for example This property already has a visit on Thu Oct 9. A stop that would clash is left where it was and never forced; the rest still move.
When the list looks right, click Move (the button says how many stops). A message confirms how many stops moved, how many were skipped and how many texts are going out.
5 Undo if you got it wrong
The confirmation carries an Undo button for 15 seconds. Undo puts every stop back on its original day and time. A stop that has been changed since, say someone already started it, is left alone. Undo never sends texts, so if you texted customers and then undid it, let them know yourself.
Rain two days running
If Thursday rains out too, open Rain day on Thursday and move it again. Stops that were already moved there because of rain move again like the rest, and your crew sees the new day in the worker app.
When to use something else
- One stop, not the whole day: open the job and reschedule just that one.
- A day you never work, or a holiday every year: set it in working days and holidays.
- A one-off date to drop from recurring plans, like a shutdown week: skip a week.