The owner app puts today’s route in your pocket. This is the screen to open when you are standing in the yard at 6am deciding what order the day runs in.
1 Open Route
In the owner app, go to Route. You get today’s jobs as a numbered list, in the order they are set to run.
Each stop shows a numbered circle for its position in the route, then the customer name, the service, the address, and a time if that job is set to an exact time rather than being an anytime job.
Each card also carries its status: Scheduled, In progress, or Unscheduled.
If nothing is on today you get No route jobs for today and a nudge to schedule jobs to see them here. That empty state usually means the jobs exist on another date, not that they are missing.
2 Drag to reorder
The list is drag-and-drop. Press the drag handle on a card and move it up or down, and the numbered positions renumber to match. The new order is the route order.
Reorder by hand when you know something the software does not: a customer who is only home after ten, a gate that gets locked at noon, a street that is impossible during school run.
3 Optimize from the web app
Optimize the order in the web app, where you can preview the new order, see the minutes and miles it saves, and apply it. Open Jobs & Schedule in a browser, on your phone or a computer, and click Optimize Route. See how to optimize your route.
Once the order is applied, open Route in the owner app and hand-adjust for the constraints only you know about. A property with no pin cannot be placed in an optimized order, which is why the GPS column on the Properties page is worth keeping clean.
4 Tap into a job
Tapping any stop opens that job’s detail, so you can check notes, see the property, or make a change without leaving the app.
The habit worth building
Optimize the day in the web app, then open Route in the owner app and drag the two or three stops that have real constraints. The crew drives a sensible day instead of criss-crossing town.
For the full optimizer, with start points, appointment times and crew balancing, see how to optimize your route.