Your Customers Live in Their Text Messages
Most lawn care customers will not answer a call and will not open an email. They will read a text in minutes. ClippingCash builds texting into the same app that runs your quotes, schedule, and invoices, so customer messages stop living in your personal phone.
- Send and receive texts with customers right inside ClippingCash
- AI replies draft an answer from the customer's own records, or answer by themselves within strict limits
- Appointment reminder texts the evening before a visit, and customers can reply to confirm or reschedule
- Quote updates reach customers where they actually look
- Invoice texts get you paid faster than emailed invoices alone
What Texting in ClippingCash Does
Two-way messaging. Text a customer from the app and their reply lands back in the same conversation. The whole history stays with the customer record, not on someone's personal phone.
AI replies. ClippingCash can write the answer to a customer's text from what it knows about them: their next visit, open invoices and balance, services and open quotes. On Draft, the default, a Draft reply button fills the reply box and you edit and send. On Auto-send it answers by itself, but never replies to STOP or HELP, waits until 8 AM when a text comes in during quiet hours (9 PM to 8 AM your time), respects opt-outs and your text credits, sends at most one reply per incoming text and 3 per customer a day, and hands anything it is unsure of to you. The owner picks Off, Draft or Auto-send. How AI replies work.
Signed texts. A text sent from a conversation ends with the sender's first name and your company, like "- Tom at Oak Street Lawn", so the customer knows who they are talking to. Switch it to company only, or off. In the inbox, each outgoing message shows who on your team sent it, or Auto-reply.
Text forwarding. Get a copy of each customer text on your own cell, and on the cells of team members you pick, sent from your business number with a link back to the conversation. You still reply in ClippingCash, so customers only ever see your business number. Each copy uses 1 text credit per person. How text forwarding works.
Appointment reminders. The evening before a visit, customers get a text listing it. They reply C to confirm or R to reschedule, and a Reply R takes the visit off the schedule so no crew goes out. Fewer locked gates, fewer surprise dogs in the yard, fewer "I didn't know you were coming" calls. How reminder texts work.
Rain day texts. When you move a rained-out day with Rain day, each customer whose stop moved can get one text naming their service and the new day. Only customers who opted in get it, and only between 8am and 9pm.
Quote updates. When you send a quote, the customer can hear about it by text. Approved quotes turn into scheduled jobs without phone tag.
Invoice and payment texts. Send the invoice link by text. Customers pay by card straight from their phone.
What Texts Cost on Each Plan
Every outbound text uses one credit. Reminders, portal invites, and conversation messages all count the same way.
- Starter ($29/mo): texting is not included; move up to Growing to switch it on
- Growing ($49/mo): 500 texts a month included
- Professional ($79/mo): 2,000 texts a month included
- Business ($149/mo): 5,000 texts a month included
Need more? On any plan with texting you can buy credit packs: $5 for 100 texts, $20 for 500, $35 for 1,000. Pack credits never expire and are only used after your monthly allowance runs out. Monthly allowances reset each month.
Turn on auto top-off and ClippingCash buys your chosen pack the moment you hit zero credits, capped at 4 automatic purchases a month, so a busy week never silences your reminders.
Why This Beats Texting from Your Personal Phone
You can already text customers for free from your own phone. Here is what that costs you in practice:
- Messages scattered across your phone, your crew's phones, and group threads
- No record tied to the customer or the job when there is a dispute
- Reminders only go out if you remember to send them
- Your personal number becomes the business number forever
With texting inside ClippingCash, every message is attached to the customer record next to their quotes, jobs, and invoices. From the first quote to the final payment, one place.
Texting works alongside everything else in ClippingCash: scheduling, route optimization, job photos, invoicing, and card payments. See how it all fits together or check the FAQ for pricing details.
Every plan starts with a 30-day free trial, no credit card required.